Shipping & Returns Policy

Shipping & Returns Policy 2016-04-12T20:18:26+00:00

Shipping Policy

Vanguard ADA Systems uses UPS, Fed Ex or USPS for standard shipping. Standard shipping allows delivery within 4-5 business days. Delivery may be sooner based on the recipient’s location.

For alternate or expedited delivery please call customer service at (360) 668-5700.

Product Availability:
Orders are processed and shipped within 1-2 business days of orders placed.

Order Tracking:
Upon shipment Vanguard will generate a Tracking Number. To track an order please log in to your account and select Retrieve Orders. There, you will find the details of your order including a shipment tracking number.

Returns Policy

To receive a credit or refund
please contact us within 15 days of delivery prior to returning your merchandise.

There will be a 15% restocking fee on all returned goods.  All materials must be returned in their original condition, postage paid.  No refunds on shipping and handling fees.